How do I reset my password?
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How do I reset my password?
From the log-in screen, click the “Forgot your password?” link. You’ll be prompted to enter your email address. You’ll then receive an email with a link to reset your password. Once your password is reset, you can sign-in again.
Can an administrator send me my password?
No, system administrators cannot view anyone’s stored password. However, they can reset your password for you. Administrators may follow these steps to reset a user’s password:
- On the Contact details page, scroll down to the Assetas User Access section.
- Click on the Actions menu and select Set Password.
- Enter a new password for the user. Click the fingerprint icon to create a randomly-generated password.
- Select Set Password to save the new password and return to the Contact details page.
Can I change my password while I’m logged in?
Yes, any user may edit their own password while they are logged in.
- Select your user icon in the upper right-hand corner of the screen.
- Select My Preferences.
- In the Security section, click Change Password.
- You’ll be prompted for both your old and new passwords. Click Save to apply the new password.
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